Refund Policy

30-Day Money-Back Guarantee

We want you to be completely satisfied with Yumarta. If you are not happy with your purchase for any reason, you may request a full refund within 30 days of your initial purchase date.

How to Request a Refund

Refunds are processed through Paddle, our authorised payment partner. To request a refund, please contact Paddle's support team directly at support@paddle.com with the email address you used for the purchase, or reach out to us via the contact form and we will initiate the refund on your behalf.

What Qualifies for a Refund

• Initial subscription purchases within the first 30 days — full refund.
• Renewals — refunds are handled on a case-by-case basis. Please contact us within 14 days of the renewal charge.

What Does Not Qualify

• Subscriptions cancelled after the 30-day refund window has passed.
• Renewal charges disputed beyond 14 days after the charge date.

Processing Time

Once your refund request is approved, the amount will be returned to your original payment method within 5–10 business days, depending on your payment provider's processing times.

Cancellation

You can cancel your subscription at any time from your account settings. Your access will continue until the end of the current billing period — no partial refunds are given for the remaining time after cancellation unless requested within the 30-day window.

Questions?

If you have any questions about this refund policy, please contact us and we'll be happy to help.